| Our Products | - All of our products are brand new in original boxes, factory packaged and covered by full warranty. Furthermore, items that are B Stock, refurbished or repackaged will be clearly marked in the title of the auction located at the top of the description page. Every order will receive a customer receipt from an authorized dealer for warranty purposes. International bidders, please note that MOST warranties are valid in the USA only.
- For more info on B stock, Refurbished or repackaged items please check out my Frequently Asked Questions Page.
- We do quality checks on some items so factory seals may be broken upon arrival. This is for your protection!
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| Payment | - We accept payment through PayPal. Please send payment to: wholesalebrokers@yahoo.com. On items $150.00 USD or more, PayPal users MUST have a CONFIRMED or address.
- ALL buyers in New York State will be charged a 7.38% Sales Tax
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| Shipping | - We ship our items via UPS Ground or USPS Priority Mail, as stated in the auction.
- Please note shipping costs listed in our descriptions are for buyers in the Continental USA. In the face of rising shipping expenses we still try to ship our items for free or at a nominal fee. (What we do charge is mostly for insurance) Items under $100USD are automatically insured by UPS.
- Many items are available to Canada. If you want an item shipped to another country please ask first.
- UPS DOES NOT DELIVER TO PO OR APO BOXES. If you need an item shipped to a PO or APO box, please check with us first.
- Most orders received by 3:00PM Eastern Standard Time will ship the same day, but please allow up to 3 business days for your item to ship.
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| International Bidders | - Items are that are available to International bidders are shipped via United States Postal Service (USPS) Priority Mail International and price includes insurance. Although this service should take only 4-10 business days please allow up to 30 days until asking to file a USPS Insurance Claim.
- THE BUYER will be responsible for all import duties/taxes if your country charges them. We do not send items declared as gifts so please do not ask. Most Warranties are only valid in the US, if you have a defective item you must pay for all shipping back to the U.S and to you again.
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| Regarding Feedback | - We do not leave feedback until the customer has. Please leave feedback when you have received your item and are satisfied. We will be very glad to do the same. Please refrain from leaving negative feedback. We are a very flexible company and are willing to resolve any problems you may have.
- You can leave feedback for any eBay purchase by clicking Feedback Forum
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| Returns/Exchanges | - We accept returns for defective items only. We offer a replacement of the same item. We must be notified within 7 days of delivery.
- Please contact me first if there are any issues with your product. Ebay messaging is preferred but you may also email at Wholesalebrokers@yahoo.com
- **All exchanges and issues will be dealt with as expeditiously as possible, but please allow time for us to fulfill your needs!
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| One Final Note! | Please be sure to read your email for tracking and other important information about your purchase. |